Accessibility Statement.

Our goal

We are working toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We have not yet reached full conformance. We are actively reviewing the site and making improvements, and we check new pages and features as we add them.

Measures we take

Our work includes improving color contrast, keyboard access, skip links, focus management in dialogs, live announcements for price updates, and support for reduced-motion preferences. We continue to test with automated tools and keyboard checks as we ship changes.

Known limitations

Some parts of the site are still being improved. These can include interactive controls in the quote studio, image galleries and carousels, and pages that are harder to use with a keyboard or screen reader until further fixes land. Some content comes from third-party services, such as payment checkout, analytics or email tools. We do not fully control those services, and they may not be fully accessible. We work with providers where we can.

Need help or prefer to order another way?

If any part of the site gets in your way, please contact us. We are happy to help you price a tapestry, answer questions or take your order by phone or email.

• Phone: 1-800-519-1976
• Email: hello@customtapestries.com
• Hours: Monday–Friday, 9am–5pm Pacific

We aim to reply to accessibility requests within 1 business day.

Feedback

We welcome your feedback. If you run into a problem, please tell us what page you were on, what you were trying to do, and the browser or assistive technology you use (if you are comfortable sharing it). Your feedback helps us decide what to fix first.

Last reviewed: October 31, 2026