Frequently asked questions

Every answer, before you have to ask.

Pricing, artwork, sizes, timing and care, all in one place. Most clients find what they need here and go straight to their quote.

Pricing & quotes

How is my price calculated?

35¢ per square inch of finished size when lined (32¢ unlined), or the $399 project minimum, whichever is higher. Multiply width × height in inches, then × the rate.

Example: 52″ × 70″ lined = 3,640 sq in × $0.35 = $1,274, with lining and US shipping included. The same size unlined is $1,165.

The $399 minimum is a floor, never added on top. Anything under 1,140 sq in (about 30″ × 38″) is simply $399.

Price your size now →
What do common sizes cost?
Size (in)Good forPrice
30″ × 40″Study, entry, nursery$420
40″ × 52″Bedroom, dining room$728
52″ × 70″Above a sofa or bed$1,274
60″ × 80″Feature wall$1,680
70″ × 90″Stairwell, conference room$2,205
75″ × 100″Lobby, hall$2,625

Any size in between is priced the same way, to the inch. US shipping and lining are included in every figure above.

What’s included in the price?

Weaving, a full lining, hand finishing with a sewn rod pocket, an artwork review by our team with digital proof, US shipping and our lifetime warranty.

A metal hanging rod is optional to purchase.

Do I need to request a quote and wait?

No. Enter your size in the quote studio and your exact price appears instantly. Upload your image to see it on a wall at true scale. The only orders we quote by hand are 11+ identical pieces.

Open the quote studio →
How do I pay?

Orders are placed through secure online checkout.

Will I pay sales tax?

Only orders shipped to addresses in California are charged sales tax. International orders may owe local duties or taxes on arrival; see International.

Artwork & files

What file types can I send?

JPEG is most common, and PNG, TIFF and PDF work too. If your file is in another format, send it anyway and we can convert it.

What resolution do I need?

30 ppi or more at your finished size is our minimum. To check, multiply each side in inches by 30: a 52″ × 70″ piece needs roughly 1,560 × 2,100 pixels.

If your image is lower than that, we can upscale it for you. We’ll let you know at review, before anything is woven.

What kinds of images weave best?

Photographs, paintings, illustrations, family crests and logos all weave well. Images with good light and clear detail translate best. If very fine text or hairline detail might soften in the weave, we’ll flag it on your proof.

Can you weave any image? What about copyright?

If you own the image, or it’s in the public domain, yes. For copyrighted work, the rights holder usually needs to sign a simple waiver.

Will I see a proof before you weave?

Yes. Our team reviews resolution, crop and color, then sends you a digital proof. Nothing goes to the loom until you approve it. If something needs to change, tell us and we’ll revise it.

Proof turnaround: within 24 hours.

My image isn’t the same shape as my wall. What happens?

We’ll suggest a crop on your proof so the image fits your chosen size. You can also choose a size that matches your image’s proportions in the studio.

Will the colors match my screen exactly?

Your image is built from colored threads, not ink, so colors read with the depth and texture of cloth, and can look slightly different from a backlit screen. Your proof review is the moment to raise any color that matters to you.

Sizes & materials

What’s the largest size you can make?

Practically any size. Our widest loom has an output of 80″, and the other side can run much longer. If both the width and height are over 80″, the tapestry is woven in multiple pieces and then sewn together.

Is there a smallest size?

Small pieces are welcome. Anything under 1,140 sq in is priced at the $399 project minimum, so it’s often worth going a little larger for the same price.

Can it be horizontal, vertical or square?

Yes. Choose any width and height, in any orientation.

What is it made of?

A heavy 625 GSM jacquard weave of approximately 65% cotton for a soft, natural feel and 35% polyester for strength. Every piece is fully lined. Wool isn’t offered.

Is the image printed?

No. The image is woven into the cloth on a jacquard loom, which controls each thread individually. That gives it texture and depth a print can’t match.

Are they hand-woven, or antiques?

Every piece is newly made: machine-woven on jacquard looms, then finished by hand. They aren’t hand-woven with silk or metal threads, and we don’t appraise or buy antique tapestries.

Will the finished size be exact?

Because every piece is finished by hand, finished dimensions can vary slightly. [TBD: size tolerance for custom pieces]

Can I see a woven sample first?

Most clients go straight to their full piece, but we offer two samples. A few 12″ × 12″ cut out tapestry scraps cost $15 and ship next day. A 20″ strip of your own image, woven to scale, is $199 and takes about 3–4 weeks; if you then order your full tapestry, we credit 10% of that order back, up to the $199 paid. More about samples.

Production & shipping

How long will it take?

4–6 weeks to weave, line and finish, plus transit. Every piece is made to order.

I have a deadline. Can you meet it?

Tell us your date before you order and we’ll confirm what’s possible. It’s best to plan around the standard 4–6 weeks.

Where are custom tapestries made?

Custom pieces are woven on jacquard looms in the USA and ship from the USA.

How is it shipped, and what does it cost?

US shipping is included in your price. Most orders ship via UPS, and we email you a tracking number as soon as yours ships.

Can I order by phone?

Yes. Payment is still processed securely through our online checkout. Call us at 1-800-519-1976.

International

Do you ship outside the US?

Yes, worldwide. Choose “International” in the quote studio and shipping is priced into your quote, so there’s no separate bill later.

See your international price →
Will I pay duties or import taxes?

Some countries charge duties or taxes to release a package. These are set by your country and paid on arrival.

Do identical-piece discounts apply internationally?

Yes. The same 5%, 10% and 15% identical-piece savings apply wherever your order ships.

Returns & warranty

Can I return a custom tapestry?

Because each piece is made from your image, custom tapestries can’t be returned. That’s why every file is reviewed by our team, every order gets a proof, and nothing is woven until you approve it.

What does the lifetime warranty cover?

Every tapestry comes with a lifetime warranty.

What if my tapestry arrives damaged?

[TBD: damage-in-transit process]

I’ve heard you offer free returns. Does that apply here?

Free US returns within 30 days apply to standard catalog tapestries at QualityTapestries.com. They don’t apply to custom pieces.

Care & hanging

How does it hang?

A rod pocket is sewn along the top back. The rod sits behind the flat top edge; only the ends and finials show. Mount the rod on wall brackets. A metal hanging rod is optional to purchase.

How do I get the creases out after unpacking?

Iron the back first with a steam iron on medium. If you need to iron the front, place a thin cloth between the fabric and the iron to avoid scorching. A steamer on the front also works well and is safe.

How do I keep it looking new?

Once it’s hanging, it needs very little care. Vacuum it once or twice a year with your vacuum’s upholstery attachment to remove dust.

Bulk & business orders

Do you offer volume discounts?
5% off2 identical
10% off3–5 identical
15% off6–10 identical
Contact us11 or more

“Identical” means the same artwork at the same size. Example: three 60″ × 80″ pieces are $1,512 each instead of $1,680, or $4,536 total.

What about sets with different artwork or sizes?

Mixed artwork or sizes don’t get an upfront discount. Each piece is priced at the standard rate (35¢ lined / 32¢ unlined), so you can price the full set yourself in the studio.

We’re a hotel, restaurant or office. Can you match pieces across locations?

Yes. Order the same file at the same size for every location and the identical-piece savings apply automatically. For 11 or more, contact us for a volume quote.

Can you invoice our company or accept a purchase order?

[TBD: business invoicing / PO terms]

Can you meet an opening or install date?

Share your date with your order. Allow the standard 4–6 weeks plus transit, and we’ll confirm the timeline before weaving begins.

No matching answers.

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Questions answered. Now see it priced.

Upload your image, set your size and get your exact price and a true-scale wall preview in under a minute.

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✓ Lining & US shipping included✓ Lifetime warranty✓ Proof before weaving

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A woven tapestry in a bright lobby